Terms & Conditions

Welcome to Drive-Away Car Transport. These Terms & Conditions outline the rules, policies, and guidelines for using our website and vehicle transportation services. By accessing our website or booking our services, you agree to comply with these terms.

Please read these Terms & Conditions carefully before using our Car Transport Warren, MI, Auto Transport Warren, MI, and Car Shipping Warren, MI services.

1. Service Agreement

Drive-Away Car Transport provides vehicle transportation services through a network of professional carriers and transportation partners. Our services include:

• Door-to-Door Auto Transport
• Enclosed Auto Transport
• Open Auto Transport
• State-to-State Car Shipping

We work to provide safe, reliable, and efficient vehicle transportation solutions based on customer requirements and carrier availability.

2. Quote and Pricing Information

All quotes provided by Drive-Away Car Transport are estimates based on the information available at the time of request.

Final pricing may vary depending on factors such as:

• Vehicle type and size
• Pickup and delivery locations
• Shipping distance
• Transport method selected
• Seasonal demand
• Fuel costs
• Carrier availability
• Vehicle condition

Customers are responsible for providing accurate vehicle and shipment information to receive the most accurate pricing.

3. Booking and Scheduling

Once a customer confirms a shipment, Drive-Away Car Transport will begin coordinating transportation arrangements.

Pickup and delivery dates are estimated and may be affected by:

• Weather conditions
• Traffic delays
• Mechanical issues
• Road restrictions
• Carrier schedules
• Other unexpected circumstances

We make every effort to meet estimated timelines but cannot guarantee exact delivery dates.

4. Vehicle Preparation Requirements

Customers are responsible for preparing their vehicles before transportation.

Before pickup, customers should:

• Remove personal belongings
• Remove valuable items
• Disable alarms
• Ensure the vehicle is accessible
• Maintain proper tire pressure
• Keep fuel levels low
• Provide accurate vehicle condition information

Drive-Away Car Transport is not responsible for personal items left inside vehicles during transportation.

5. Vehicle Inspection

Before loading, the carrier will inspect the vehicle condition and document existing damage.

Customers are encouraged to:

• Review the inspection report carefully
• Confirm vehicle condition details
• Keep personal records and photographs

A final inspection may be completed upon delivery to verify the vehicle condition.

6. Insurance and Vehicle Protection

Vehicles transported through Drive-Away Car Transport are handled by professional carriers that maintain applicable insurance coverage.

Customers may request information regarding carrier insurance details before transportation begins.

Any claims related to vehicle damage must follow the carrier’s claims process and applicable procedures.

7. Customer Responsibilities

Customers agree to provide accurate information regarding:

• Vehicle details
• Pickup location
• Delivery location
• Contact information
• Vehicle operating condition

Customers are responsible for ensuring that pickup and delivery locations are accessible and safe for vehicle loading and unloading.

8. Cancellation Policy

Customers may cancel transportation services according to the cancellation terms provided during the booking process.

Cancellation fees or restrictions may apply depending on:

• Shipment status
• Carrier assignment
• Time of cancellation

Customers should contact Drive-Away Car Transport as soon as possible regarding cancellation requests.

9. Payment Terms

Payment requirements will be explained before shipment confirmation.

Customers agree to provide valid payment information and complete payments according to the agreed schedule.

Failure to complete required payments may result in delays, cancellation, or additional charges.

10. Website Use

By using the Drive-Away Car Transport website, you agree not to:

• Use the website for unlawful purposes
• Attempt unauthorized access
• Copy website content without permission
• Interfere with website functionality
• Submit false or misleading information

We reserve the right to restrict access to users who violate these terms.

11. Third-Party Services

Drive-Away Car Transport may work with third-party carriers, service providers, and transportation partners to complete vehicle shipments.

While we carefully select professional partners, we are not responsible for the independent policies or actions of third-party providers.

12. Limitation of Liability

Drive-Away Car Transport is not responsible for delays, losses, or circumstances beyond our reasonable control, including:

• Severe weather
• Natural disasters
• Road closures
• Government restrictions
• Mechanical failures
• Unforeseen transportation issues

We make every effort to provide dependable service and assist customers throughout the shipping process.

13. Privacy Policy

Your privacy is important to us. Information collected through our website and services is handled according to our Privacy Policy.

By using our website, you agree to the collection and use of information as described in our Privacy Policy.

14. Changes to Terms & Conditions

Drive-Away Car Transport reserves the right to update or modify these Terms & Conditions at any time.

Changes will become effective when posted on this page. Customers are encouraged to review these terms periodically.